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-[[!meta title="When shit happens"]]
-
-This short history has many things to do with Europe decadence: basically our
-luggage got lost in Frankfurt airport in the last December and our conection
-fligh was cancelled. The whole airport was crowded, a lot of flights were
-cancelled and there were just a minimum staff to help and recommend people to
-get a train to their final destination.
-
-"Ok", we said, "we get the train but then give us our luggage". The staff just
-replied: "No luggage, the system is overloaded. Fill this form and we'll send
-your luggage home".
-
-Hell! We were at the airport, our luggage was lying there and we couldn't get
-it! Also, sending the luggage back home was no deal. The companies didn't
-realized that actually there were people travelling to and not just returning
-from their trips.
-
-In short, we spent 15 days in an extreme european winter without luggage.
-That's why we adopted the [Travel Lite Strategy](/travel/lite).
-
-It looks like in normal conditions everything works in Europe, while during
-emergency situations people can't handle anything and start to mess things
-around. In Brazil things looks quite the opposite: there aren't "normal"
-conditions in the sense of everything working seamleslly. Everything always
-looks like in a special conditions, but at least people can manage the
-situation.
-
-So it looks like a symptom of the crisis and substantial cuts the airway
-companies had in the past two years. They fired a big part of their staff, a
-measure that save money without a "substantial" loss of quality in their
-service (read: without reaching the consumer's claiming threshould) during
-normal conditions. But a measure that definatelly has disastrous consequences
-during emergencies.
-
-So, when travelling, always remember: companies are there for the sole purpose
-of profit, they give a shit for you or for their staff. If they could they
-would fire everybody, except you that is their source of wealth.