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+[[!meta title="When shit happens"]]
+
+This short history has many things to do with Europe decadence: basically our
+luggage got lost in Frankfurt airport in the last December and our conection
+fligh was cancelled. The whole airport was crowded, a lot of flights were
+cancelled and there were just a minimum staff to help and recommend people to
+get a train to their final destination.
+
+"Ok", we said, "we get the train but then give us our luggage". The staff just
+replied: "No luggage, the system is overloaded. Fill this form and we'll send
+your luggage home".
+
+Hell! We were at the airport, our luggage was lying there and we couldn't get
+it! Also, sending the luggage back home was no deal. The companies didn't
+realized that actually there were people travelling to and not just returning
+from their trips.
+
+In short, we spent 15 days in an extreme european winter without luggage.
+That's why we adopted the [Travel Lite Strategy](/travel/lite).
+
+It looks like in normal conditions everything works in Europe, while during
+emergency situations people can't handle anything and start to mess things
+around. In Brazil things looks quite the opposite: there aren't "normal"
+conditions in the sense of everything working seamleslly. Everything always
+looks like in a special conditions, but at least people can manage the
+situation.
+
+So it looks like a symptom of the crisis and substantial cuts the airway
+companies had in the past two years. They fired a big part of their staff, a
+measure that save money without a "substantial" loss of quality in their
+service (read: without reaching the consumer's claiming threshould) during
+normal conditions. But a measure that definatelly has disastrous consequences
+during emergencies.
+
+So, when travelling, always remember: companies are there for the sole purpose
+of profit, they give a shit for you or for their staff. If they could they
+would fire everybody, except you that is their source of wealth.